FAQs

FAQS: FREQUENTLY ASKED QUESTIONS AND DOUBTS.

How long does it take for a Telecajas order to arrive?

Do you ship to the Balearic Islands, the Canary Islands, Ceuta or Melilla?

What is the shipping cost?

What happens if my order is delayed?

Can there be delays during high volume shipping periods such as Black Friday or Christmas?

What is your return policy?

How can I track my order?

What happens if my order arrives damaged?

What happens if my order arrives damaged?

What payment methods are accepted?

Is it safe to buy from your website?

How can I contact your customer service?

Do you offer discounts for businesses or large volume orders?

Do you work only with individuals or also with companies?

What is the minimum amount to place an order?